Your Satisfaction is My Priority
At Jexlyn, your satisfaction is my utmost priority. This Refund Policy outlines the procedures for refunds, cancellations, and the steps I take to ensure your peace of mind.
You can request refunds for cancellations made after payment, excluding the value of work already completed by me.
Initiating a refund request is easy. Simply reach out to me through the contact details provided on my website. I'll guide you through the process and ensure a seamless experience.
1. Contact Me: Get in touch to initiate a refund request.
2. Review and Evaluation: I will review your request and evaluate the work completed on the project.
3. Refund Issuance: If your request meets the refund criteria, I will initiate the refund process through the original payment method.
If you have an active hosting plan with me, rest assured that I have you covered in the event of a cancellation:
1. Website Files: If you cancel my hosting plan, I will ensure a smooth transfer of your website files with other Data. In the event of canceling my hosting plan, the website will be taken down.
2. Additional Hosting: If you opt to have the website set up on your preferred platform, an additional charge will apply for this service. Cancellation of the hosting plan itself does not incur any charges. However, if you request me to host the website for you on your preferred platform, there will be a separate charge for this service.
If you have any concerns or questions regarding my services or the refund process, please don't hesitate to contact me. Your input helps me improve and provide better experiences in the future.